SHIPPING POLICY — MABEL’S BOUTIQUE

1. Order Processing Time

Once your order has been placed, our team needs 1 to 3 business days to prepare and process your order.

Orders placed on weekdays are usually processed faster. Orders placed late on Friday, during the weekend, or on public holidays may take slightly longer.

2. Estimated Delivery Time

After your order has been processed, the average delivery time is 6 to 10 business days.

Please note that delivery times are estimates and may vary slightly due to courier delays, high order volume, public holidays, or customs processing.

3. Shipping Costs

We offer free shipping across Australia on all orders.

There are no hidden shipping fees at checkout.

4. Order Tracking

Once your order has been shipped, you will receive a confirmation email with your tracking information.

Please allow some time for the tracking link to update after it has been issued.

5. Delayed Orders

If your order is taking longer than expected, please contact our customer support team.

We will be happy to check the status of your shipment and assist you further.

6. Incorrect Shipping Information

Please make sure your shipping address is correct before placing your order.

If you entered the wrong address, contact us as soon as possible at support@mabels-boutique.com.

Once an order has been processed or shipped, we may no longer be able to update the delivery address.

7. Refused or Missed Deliveries

If a delivery is refused, missed, or cannot be completed due to incorrect information provided by the customer, Mabel’s Boutique cannot be held responsible for lost packages or additional shipping costs.

8. Sustainability

To help reduce unnecessary emissions and keep our pricing fair, orders may be consolidated before dispatch.

This allows us to reduce waste while continuing to offer free shipping across Australia.

9. Customer Support

If you have any questions about your order or delivery, please contact us at:

support@mabels-boutique.com

Our customer support team is here to help.

10. Customer Service Hours

Monday to Saturday: 9:00 AM – 6:00 PM
Sunday: 10:00 AM – 3:00 PM

We also respond outside of these hours thanks to our 24/7 customer support.